Management Level 3

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EMPLOYMENT RIGHTS AND RESPONSIBILITIES

MANDATORY UNITS:

A2 Manage your own resources & professional development

B6 Provide leadership in your area of responsibility

D6 Allocate & monitor the progress & quality of work in your area of responsibility

E6 Ensure health & safety requirements are met in your area of responsibility

Optional Units:

Choose three

B11 Promote equality of opportunity & diversity in your area of responsibility

C2 Encourage innovation in your area of responsibility

C5 Plan change

C6 Implement change

D1 Develop productive working relationships with colleagues

D3 Recruit, select & keep colleagues

D7 Provide learning opportunities for colleagues

D8 Help team members address problems affecting their performance

D9 Build and manage teams

D11 Lead meetings

D12 Participate in meetings

E1 Manage a budget

E9 Manage the environment impact of your work

E10 Take effective decisions

E11 Communicate information and knowledge

F1 Manage a project

F6 Monitor & solve customer service problems

F8 Work with others to improve customer service

KEYSKILLS:

TECHNICAL CERTIFICATE:

Unit 1 Self development & leadership
Unit 2 Managerial responsibilities